Privacy policy

Privacy Policy

Last Updated: 22 July 2026

LA Home Decor operates this website and online store to provide you with a secure and reliable shopping experience.

LA Home Decor is a trading name of LAbooks Limited, a company registered in England and Wales.

1. Personal Information We Collect

We may collect the following types of personal information:

Name
Billing address
Delivery address
Email address
Telephone number
Payment information (processed securely through our payment providers)
Account information (where applicable)
Order history
Customer service communications, including information you provide through our Shopify Inbox live chat feature
IP address
Device information
Browser information
Website usage and interaction data

Payment card details are processed securely by our payment providers and are never stored by LA Home Decor.

2. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Operate and maintain our website
Enable secure checkout functionality
Remember your preferences
Improve website performance
Analyse visitor behaviour
Measure advertising effectiveness
Deliver relevant advertising

You can manage your cookie preferences through your browser settings or any cookie consent tools available on our website.

3. Google Analytics

We use Google Analytics to help us understand how visitors use our website.

Google Analytics may collect information including:

Pages visited
Time spent on pages
Device type
Browser type
Approximate geographic location
Referral sources

This information helps us improve our website and customer experience.

Google may process this information according to its own Privacy Policy.

Google Analytics Opt-Out:

https://tools.google.com/dlpage/gaoptout

4. Google Ads and Remarketing

We use Google Ads and Google Remarketing services to advertise our products and services.

Google may use cookies and similar technologies to display advertisements based on your previous interactions with our website.

Information collected may include:

Products viewed
Pages visited
Advertising interactions
Purchase activity

Google Ads Settings:

https://adssettings.google.com

5. How We Collect Information

We collect information:

Directly from you when placing an order
When creating an account
When contacting us
When using our Shopify Inbox live chat
Automatically through cookies and analytics technologies
From trusted service providers such as Shopify and payment processors

6. How We Use Your Information

We use your information to:

Process and fulfil orders
Provide customer support
Respond to enquiries submitted through Shopify Inbox
Manage customer accounts
Improve our website and services
Prevent fraud and maintain security
Comply with legal obligations
Send marketing communications where permitted by law

7. Lawful Basis for Processing (UK GDPR)

Under the UK General Data Protection Regulation (UK GDPR), we process personal information based on one or more of the following lawful bases:

Performance of a contract
Compliance with legal obligations
Legitimate business interests
Consent where required

8. Marketing Communications

Where you have opted in, we may send promotional emails and marketing communications.

You can unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us directly.

9. Sharing Your Information

We may share your information with trusted third parties where necessary to operate our business, including:

Shopify (our ecommerce platform)
Shopify Inbox
Payment processors
Delivery and logistics partners
Analytics providers
Advertising platforms
Professional advisers
Government or regulatory authorities where legally required

We do not sell your personal information to third parties.

10. Merchant and Tracking Transparency

To operate our online store and advertising services, we use technologies provided by Shopify, Google and other trusted service providers.

These technologies help us:

Process orders
Detect and prevent fraud
Measure advertising performance
Improve customer experience
Comply with platform requirements, including Google Merchant Center policies

11. Data Security and Retention

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure.

Although no online system can guarantee absolute security, we work to safeguard your information using industry-standard security practices.

We retain personal information only for as long as necessary to fulfil legal, contractual and operational requirements.

12. Your Rights

If you are located in the United Kingdom or European Economic Area, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion
Restrict processing
Object to processing
Withdraw consent
Request data portability

To exercise these rights, please contact:

support@lahomedecor.shop

13. International Data Transfers

Some of our service providers may process personal information outside the United Kingdom or European Economic Area.

Where this occurs, appropriate safeguards are implemented in accordance with applicable data protection laws.

14. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content or security of external websites and encourage you to review their privacy policies before providing any personal information.